Support Services

SUPPORT SERVICES | Flexible structured services

Get the highest quality Support for your small or medium business with cost-effective and structured solutions.

We offer flexible services to meet individual business requirements, with a core focus on SAP.
Our Structured SAP Support Services model has been designed to meet the needs of any customer regardless of the complexity of their SAP applications. This model is based on extensive use of SAP Solution Manager IT Service Management (ITSM).

Flexible solutions quote. SAP support services. Johannesburg, SAP, sap education, sap training, sap learning, sap training courses, sap training courses johannesburg, sap mobility, change managment solutions, sap solutions manager, simplified sap management, business solutions, business documentations solutions, resource services, sap resource services, sap consulting, sap consultants, learning management solutions, training software, solutions, sap learning solutions, learning management system, lms, sap training solutions, sap solution training, sap certifications, it training management, sap education, sap training johannesburg, sap education johannesburg, business solutions johannesburg, blue pencil, bluepencil, BluePencil Consulting, BluePencil Education Services, BluePencil Mobility, managed services, pinnacle awards, sap customers, Application Lifecycle Services, sap nucleus, bluepencil education services, blended learning toolbox

We deliver incident management and personalised technical, functional and training support including:

  • Fixed support hours (per month or per annum)
  • SLA Based Support
  • Escalations
  • Level 1, 2 and 3 Support
  • Monthly Reporting
  • Optimization and Performance Improvement
  • Recommendations/Road Map Services.

Our Key Clients

Key clients. SAP support services. Johannesburg, SAP, sap education, sap training, sap learning, sap training courses, sap training courses johannesburg, sap mobility, change managment solutions, sap solutions manager, simplified sap management, business solutions, business documentations solutions, resource services, sap resource services, sap consulting, sap consultants, learning management solutions, training software, solutions, sap learning solutions, learning management system, lms, sap training solutions, sap solution training, sap certifications, it training management, sap education, sap training johannesburg, sap education johannesburg, business solutions johannesburg, blue pencil, bluepencil, BluePencil Consulting, BluePencil Education Services, BluePencil Mobility, managed services, pinnacle awards, sap customers, Application Lifecycle Services, sap nucleus, bluepencil education services, blended learning toolbox